This book (intended for beginning analysts, students, and the people
training them) bridges general business problem solving and mathematics
for improved effectiveness in work and life. Full of tools for solving
real-world problems, this new edition is an ideal training manual for
those who are intimidated by quantitative analysis and an excellent
refresher for those looking to improve the quality of their data, the
clarity of their graphics, and the cogency of their arguments. In
addition to numerous updates--references, URLs, and reading lists--this
third edition includes revised chapters and many new and updated
examples. Mastering the art of problem solving takes more than
proficiency with basic calculations; it requires understanding how
people use information, recognizing the importance of ideology, learning
the art of storytelling, and acknowledging the important distinction
between facts and values. This beginner's guide addresses these and
other essential skills.