Workplace Monitoring and Technology aims to showcase results of research
and explanatory theories that influence employees' acceptance of the
fact that work is monitored using ICT-based monitoring tools. Work
monitoring, understood as obtaining, storing and reporting the results
of collected observations, has always been a managerial task.
Traditionally it was carried out by supervisors who, while overseeing
the work of employees, would draw conclusions from their observations
and implement corrective actions. The use of information and
communication technologies (ICT) to monitor the working employee and
their performance has changed the methods of monitoring, and the
popularization of remote work has increased interest in searching for
new monitoring systems using the full potential of new ICT solutions.
The new developments in ICT have caused smart monitoring systems and new
solutions to evolve in electronic work monitoring based on the Internet
of Things and Artificial Intelligence, which enables nearly cost-free
monitoring. However, scientific knowledge about them is limited, and
above all, so is managerial knowledge about the reception of these tools
by employees, while their misuse can cause considerable damage.
Presenting a broad overview of the current state of different areas of
scientific knowledge regarding smart and electronic monitoring systems
of work performance, this book will be of relevance for academics within
the fields of human resource management and performance management, and
for similar groups of researchers in psychology and sociology.
